Delivery Policy | Dirigo Ranch
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Horse Ranch

Delivery Policy

Effective 03/03/2023

Policy is subject to change without notice

Where do we deliver?

Dirigo Ranch Feed & Seed will delivery bulk orders of shavings, hay, and bagged feeds within a 50 mile radius of our store, located at 4 Coffin Lane in Berwick, Maine 03901.

We do not deliver on weekends.  

Delivery day may be rescheduled when there is inclement weather - we prioritize the safety of our drivers. 

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Order Minimum

There is no delivery fee for orders that meet a minimum of $300.

For orders under the $300 minimum, there is a $30 fee added.

There is a $50 restocking fee for cancelled orders within 24 hours of a scheduled delivery. Cancellations must be done a minimum of two days in advance of your scheduled delivery to avoid fees. 

Due to commodity market volatility, prices are subject to change without notice. 

No pallet fee (free to keep them or return).
 

Free biscuits for our fuzzy friends we get to see at each of the farms!

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Requirements

Delivery route on property must be clear of snow & debris in order for truck and pallet mover to transport your supplies.

You are not required to be present at the time of delivery, but you must have a dedicated drop off location.   If the drop-off location cannot be accessed, the driver reserves the right to leave the delivery in the nearest location accessible.

We will do our best to put things back the way we found them after delivering your supplies (i.e. barn doors, gates, light switches, etc.)

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New Accounts

For new accounts, it may take up to  2 weeks to add you to our delivery schedule and receive your first order.  

Orders can be placed via email or phone call, but they are not considered scheduled unless a confirmation is received (via email or text). Confirmed orders will be provided with an order number. If you do not have your order number, or you are unsure if we have confirmed your order, please contact us. 

Routine orders must be placed 2 business days prior to delivery.  We need time to pick your order, and load it into our delivery truck - we appreciate your consideration of our time. 

Deliveries can consist of any combination of products. Like to feed the birds?  Add a bag of bird seed to your order for shavings!

Get on the delivery route:

Thanks for reaching out! We'll be in touch.

Let us handle the load!

We know you have a lot to do - managing livestock and large animals is a big job. Allow us to bring your supplies to you directly, saving you time, so you can do more of what you love!

We're here to help.

If you have questions or concerns about your order, contact Rob Harper (business owner) directly:

603-303-5887

Kindness matters. We appreciate your respect of our driver(s) and the understanding that we are here to help one another.  

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